it isn’t “either/or”

Posted by: Esther Derby on 03/23/2010

I’m uncomfortable with the manager vs. leader dichotomy that’s bandied about lately.

Most of the time, the conversation is reduced to a sound bite: “Managers do things right, leaders to the right thing” (from a Warren Bennis quote).

Cute, but not helpful.

There is no single definition of management or leadership. How you define either term depends on your view of human nature and motivation.

Some people would define management as the process of dealing with or controlling things or people. On the other hand, Drucker would say the two central tasks of management are helping workers to achieve and moving capital from less to more productive areas.

When we talk about leaders, are we talking about charismatic leaders who gather followers to support them in implementing their own vision? Or are we talking about people who help people find their own power and creativity?

How management and leadership is practiced depends on the predominant beliefs of the organization and the mental model and skills of individuals. I believe that leadership doesn’t exist only in a role. It’s in taking action that make it possible for people to bring their best thinking and creativity to bear in solving problems and creating value. And frankly, I don’t see the title (or role) of manager going away any time soon. For one thing, there are legal and financial implications of doing away with the role.

Rather than denigrating the role (and by implication the people in that role) I would find it more useful to talk about what sort of support teams need, what skills are needed to provide that support and then design roles around that.

Maybe we can start a different conversation.

Here’s one starting point to think about the skills that people in management roles and leaders at all levels need (from Welter and Egmon):

Eight Essential Skills of a Prepared Mind:

  • Observing
  • Reasoning
  • Imagining
  • Challenging
  • Deciding
  • Learning
  • Enabling
  • Reflecting

I add:

  • Self-awareness
  • Self-management
  • Ability to see systems
  • Interpersonal skills

What sort of support does your team need?

What skills and attitudes will enable that support?

What might that role look like?

What does the organization as a whole need from that role?

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About Esther Derby

Esther Derby

Esther works with individuals, teams, and managers to improve their ability to deliver valuable software. Esther is recognized as a leader in the human-side of software development, including management, systems-thinking, organizational change, collaboration, team building, facilitation and retrospectives.

She’s been a programmer, system manager, manager and internal consultant. Since 1997, she’s run her own consulting firm, esther derby associates, inc., in Minneapolis, MN. Her clients include small niche firms, mid-size companies and Fortune 500 companies. She’s worked in financial services, insurance, health care and manufacturing as well as in product and software-as-a-service companies.

Esther is the author of over 100 articles, and co-author of Agile Retrospectives: Making Good Teams Great and Behind Closed Doors: Secrets of Great Management. She’s written widely on the topic of management, leadership, collaboration and change as they relate to companies adopting (or considering) Agile Methods, including Three Pillars of Executive Support for Agile Adoption (Agile Journal), Achieving Agility: Means to an End or End in Itself? (insights), and What’s a Manager to Do? (Better Software Magazine).

Esther is a sought after teacher and speaker. She’s given talks and workshops in the US, Europe, China, India, and New Zealand.

She’s a founder of the AYE Conference, and is serving her second term as a member of the Board of Directors for the Agile Alliance. She also was one of the three original founders of the Scrum Alliance.

Esther has an MA in Organizational Leadership and a certificate in Human System Dynamics.

Esther can be reached at (612) 724-8114, or by email.

Take a look at www.estherderby.com for more of Esther’s writing, or follow her on Twitter @estherderby

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