Esther Derby

Author of 7 Rules for Positive Productive Change. Co-author of Behind Closed Doors: Secrets of Great Management and Agile Retrospectives.

I draw on four decades of experience leading, observing, and living organizational change. I work with a broad array of organizations. My clients include both start ups and Fortune 500 companies.

Based on experience and research, my approach blends attention to humans and deep knowledge of complex adaptive systems.

I have been called one of the most influential voices within the agile communities when it comes to developing organizations, coaching teams, and transforming management. My work over many years has influenced coaches and leaders across many companies.

Background
I started my career as a programmer. However, over the years I’ve worn many hats, including business owner, internal consultant and manager. From all these perspectives, one thing was clear: individual, team, and even organizational success depends greatly on the work environment and organizational dynamics. As a result, I have spent the last twenty-five years helping companies shape their environment for optimum success.

My formal education includes an MA in Organizational Leadership and a certificate in Human Systems Dynamics.

Follow me on Twitter @estherderby

Presentations

Creating an Environment for Successful Team

9:00 AM MDT

Some teams seem to have some mysterious chemistry from the beginning. Other teams wallow, bicker, and slog their way to uncertain results. What makes one team soar, and another stumble? It's not just chance.

In this session, we'll explore the essential ingredients that result in that mysterious “chemistry.” For example, we’ll examine the prerequisites for cohesion, and factors that pull teams apart. We'll look at myths and realities of software teams.
You'll gain tools to assess your agile team, and insights on how to adapt the environment for growing great teams.

Learning Outcomes:
Identify the essential elements for great teams.
Strategies to adapt the environment to improve the chance of team success.
Identify common pitfalls for agile teams.

Through table activities and facilitated conversation, we'll explore experiences in teams, talk about what works, and what doesn't. I'll present research about teams, and related it to concrete steps that managers, team leads, and team members can apply to their own situations.

Creating an Environment for Successful Team

10:45 AM MDT

Learning Outcomes:
Identify the essential elements for great teams.
Strategies to adapt the environment to improve the chance of team success.
Identify common pitfalls for agile teams.

Micro Shifts, Macro Results

1:30 PM MDT

It may seem paradoxical that something small leads to something big. Yet this is the case. Big changes can feel like an existential threat and cause major disruption. Tiny changes, working obliquely, evolving towards a more desirable pattern may lack drama, but get you where you need to go.

So how does this work? The same way agile does, iteratively, incrementally, with learning as you go. I’ll share some small ideas that will add up to a big change in how you go about changing your team or organization.

Managing Complexity

3:15 PM MDT

Every organization—whether it is 50, or 50,000 people—faces three broad sets of concerns. How it fits in the market, how it serves customers, how it makes money, what sort of place it wants to be. Leaders in the organization have to figure out what initiatives to invest in, and how to sequence and order work that flows into teams. They have to support teams, so they can do good work. And teams need to figure out the details of their work and how best to collaborate.

The SEEM model provides a way to address these concerns that maximizes the possibility of healthy self-organization, and adaptability.

Books

7 Rules for Positive, Productive Change: Micro Shifts, Macro Results

by Esther Derby

Change is difficult but essential—Esther Derby offers seven guidelines for change by attraction, an approach that draws people into the process so that instead of resisting change, they embrace it.

Even if you don’t have change management in your job description, your job involves change. Change is a given as modern organizations respond to market and technology advances, make improvements, and evolve practices to meet new challenges. This is not a simple process on any level. Often, there is no indisputable right answer, and responding requires trial and error, learning and unlearning. Whatever you choose to do, it will interact with existing policies and structures in unpredictable ways. And there is, quite simply, a natural human resistance to being told to change.

Rather than creating more rigorous preconceived plans or imposing change by decree, agile software developer turned organizational change expert Esther Derby offers change by attraction, an approach that is adaptive and responsive and engages people in learning, evolving, and owning the new way. She presents a set of seven heuristics—guides to problem-solving—that empower people to achieve outcomes within broad constraints using their personal ingenuity and creativity.

When you work by attraction, you give space and support for people to feel the loss that comes with change and help them see what is valuable about the future you propose. Resistance fades because people feel there is nothing to push against—only something they want to move toward. Derby’s approach clears the fog to provide a new way forward that honors people and creates safety for change.

Agile Retrospectives: Making Good Teams Great

by Esther Derby and Diana Larsen

See how to mine the experience of your software development team continually throughout the life of the project. The tools and recipes in this book will help you uncover and solve hidden (and not-so-hidden) problems with your technology, your methodology, and those difficult "people" issues on your team.

Project retrospectives help teams examine what went right and what went wrong on a project. But traditionally, retrospectives (also known as "post-mortems") are only helpful at the end of the project--too late to help. You need agile retrospectives that are iterative and incremental. You need to accurately find and fix problems to help the team today.

Now, Derby and Larsen show you the tools, tricks, and tips you need to fix the problems you face on a software development project on an on-going basis. You'll see how to architect retrospectives in general, how to design them specifically for your team and organization, how to run them effectively, how to make the needed changes, and how to scale these techniques up. You'll learn how to deal with problems, and implement solutions effectively throughout the project--not just at the end.

With regular tune-ups, your team will hum like a precise, world-class orchestra.

Behind Closed Doors: Secrets of Great Management (Pragmatic Programmers)

by Johanna Rothman and Esther Derby

Great management is difficult to see as it occurs. It's possible to see the results of great management, but it's not easy to see how managers achieve those results. Great management happens in one-on-one meetings and with other managers---all in private. It's hard to learn management by example when you can't see it.

You can learn to be a better manager---even a great manager---with this guide. You'll follow along as Sam, a manager just brought on board, learns the ropes and deals with his new team over the course of his first eight weeks on the job. From scheduling and managing resources to helping team members grow and prosper, you'll be there as Sam makes it happen. You'll find powerful tips covering:

Delegating effectively
Using feedback and goal-setting
Developing influence
Handling one-on-one meetings
Coaching and mentoring
Deciding what work to do---and what not to do
...and more.

Full of tips and practical advice on the most important aspects of management, this is one of those books that can make a lasting and immediate impact on your career.