This session will help you approach difficult people and situations with more empathy, and more importantly, discover practical tips on how to diffuse their effect on you and your happiness.
Does it seem like no matter what you do, you can’t make your boss happy? How about your nit-picky teammate who tears your code apart whenever they have the chance? Or the direct report who won’t do anything without you explicitly asking? When you have to work closely with these kinds of people every day, those annoying personality traits can make your life miserable. By peeling back the labels we assign to people, we will strive to understand what makes them tick. This session will help you approach difficult people and situations with more empathy, and more importantly, discover practical tips on how to diffuse their effect on you and your happiness.
Lyndsey is a technology leader with nearly 20 years of software and web development experience at both mega-corporations and startups. She enjoys sharing in-depth knowledge on topics such as Git & release management, MERN stack development, microservices & REST, test-driven development, agile & kanban, healthy teams, diversity & inclusion, public speaking, and more. Lyndsey is involved in local organizations that encourage women, young and old, to explore careers in math and science. She believes that the difference between a good software engineer and a great one often has little to do with code.
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